|
No.
|
Services
|
Action/Process
|
Duration
|
| 1. |
Processing applications for fund raising activities and publications |
Forwarded to the Permanent Secretary's Office before being forwarded to the Ministry
of Home Affairs for approval |
2-4 days
|
| 2. |
Responding to the correspondence
- Requesting for information on the policy/system of education and schools
- Application of job |
- Provide the information (if available)
- Matters relating to other departments will be taken up by
the departments concerned
Immediately
- Letters fowarded to relevant authorities |
Immediately
|
| 3. |
Dealing with complaints, appeals and questions from the public |
- PRO will investigate.
- The report is submitted to the Permanent Secretary.
- Make the necessary response. |
The length of time taken varies from case
to case
|
| 4. |
Contacting the media for news coverage (Radio Television Brunei,
Information Department, Borneo Bulletin) |
- Notify the media by letter or telephone |
Immediately
|
| 5. |
Arranging programme for guests of the Ministry of Education |
- Draw up a tentative programme and contact person/places to
be visited |
2-3 weeks
|
| 6. |
Publishing printed materials (newsletters, pamphlets and books) |
- Compiling information/ Collecting materials
- Drafting
- Proof-Reading
- Sending for printing
- Distributing |
Quarterly publication/Updated annually
|
| 7. |
Handling media interviews |
- Inform the person to be interviewed for his/her consent
- Confirm the date and venue
- Keep the video tape copy for reference |
Within one week
|
| 8. |
Handling photography sessions and photo coverage |
- Confirming the date and venue
- Contacting the photographer |
2 - 3 days
|
| 9. |
Compiling/ Publishing speeches and working paper of the Minister/
Deputy Minister/ Permanent Secretaries/ Director General of Education |
- Compiling copies of speeches
- Sending for printing
- Distributing |
Annually
|
